Are you a customer service expert who is ready to take on a leadership job in a UK company that is growing? AFRO UK FOODS LTD is looking for a dedicated Customer Service Supervisor to run the 24 hours a day service in London. This job comes with a good salary that ranges from £28,000 to £35,000 a year, based on experience. There are also chances to move up in a company that is growing quickly.
This job is perfect for people who do well in fast-paced situations, like building teams, and are driven by giving customers consistently great experiences. As the job offers visa sponsorship, it also helps skilled workers who want to build a long-term career in the UK.
Key Points:
- Organization: AFRO UK FOODS LTD
- Position: Customer Service Supervisor
- Job Type: Full-Time
- Salary: £28,000 to £35,000 per year
- Country: United Kingdom
About the Role:
The main job of a Customer Service Supervisor is to oversee the day-to-day processes of customer service and make sure that service standards always stay high. In this role, you will be in charge of managing frontline employees, dealing with difficult customer issues, and helping the company make operational changes.
To do the job well, you need to be able to lead others well, communicate clearly, and direct people while also keeping an eye on their work. As a supervisor, you will work closely with management to make sure that customers are happy, that work goes smoothly, and that both staff and clients enjoy coming to work.
About the Hiring Firm:
AFRO UK FOODS LTD is a trustworthy company that is dedicated to providing top-notch goods and customer service in all of its activities. Professionalism, teamwork, and always getting better are very important to the company. AFRO UK FOODS LTD wants to improve its service culture and help employees grow and move up in their careers by investing in smart leaders.
The company also supports UK Skilled Worker visas, indicating its commitment to hiring and retaining talented individuals from around the world in the customer service field.
Duties of Customer Service Supervisor Jobs in UK:
As a Customer Service Supervisor, the following will be some of your main duties:
- Watch over and organize the team’s daily customer service tasks.
- Help the people who are dealing with customer questions, issues, and service requests.
- Handle difficult or private customer problems in a professional and private way.
- Make and oversee staff plans to meet service and operational needs.
- Keep an eye on how the team is doing and make sure that the level of the service stays the same.
- Work with your managers to make service and customer happiness better.
- Report what customers have said and suggest ways to make the service better.
Requirements for Customer Service Supervisor Jobs:
Candidates for this job should be able to meet the following requirements:
- Proven track record of leading or overseeing a customer service team.
- Fluency in English and great communication skills, both spoken and written.
- Strong analysis skills to make sense of performance data and figure out how to make things better.
- Shown leadership skills and a willingness to take the initiative to solve problems.
- Excellent organizational skills and the ability to handle many tasks at once.
- Knowledge of how to train and grow employees to get the best results.
- Being able to work under pressure and still be efficient and accurate is important.
- It’s helpful to have worked in a fast-paced workplace before, but it’s not necessary.
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Customer Service Supervisor Vacancies UK:
In the UK, there are more job openings for customer service supervisors in retail, food service, logistics, call centers, and business settings. Employers are looking for workers with a lot of experience who can manage frontline teams, make sure service standards are met, and make sure customers are happy. These jobs are popular in big cities like London, Manchester, Birmingham, and Leeds. They offer stable work and room for career growth over time.
Customer Support Supervisor Jobs UK:
In the UK, a customer support supervisor’s main duties are to oversee support teams, deal with serious customer complaints, and keep an eye on service performance data. In order to improve response times, customer retention, and overall service quality, people in these jobs are very important. There are jobs available in e-commerce, telecommunications, healthcare, and financial services, with fair pay and ways to become a better leader.
Customer Service Team Leader Jobs UK:
Customer service team leader jobs in the UK are great for workers who want to take on more leadership roles. Team leads plan daily tasks, help train staff, and make sure that service goals are met. People who are focused on their careers often choose these roles because they can help them get to higher-level management or managerial jobs.
Benefits of Customer Service Supervisor Jobs:
- Competitive Salary: Attractive pay with chances for raises based on success
- Career Advancement: It’s easy to get to roles like Customer Service Manager and Operations Manager.
- Leadership Experience: Having been a leader means having been in charge of teams and daily activities.
- Job Stability: Strong demand in the retail, hospitality, logistics, and service areas means stable jobs.
- Professional Skill Development: Learn how to manage a team, deal with customers, and keep track of success.
- Decision-Making Power: More control over the level of service and the customer experience
- Transferable Management Skills: Experience is valuable in many fields.
- Employee Benefits: Benefits for employees include paid time off, pension payments, training, and discounts for staff.
- Dynamic Work Environment: A fast-paced job that makes work interesting and important
How to Apply:
To get jobs as a customer service supervisor or team leader in the UK, applicants should highlight on their CV their leadership experience, ability to deal with customers, and successful results. Applying through company career pages, placement agencies, and UK job portals makes you more visible and increases your chances of getting hired.
Conclusion:
The Customer Service Supervisor job at AFRO UK FOODS LTD is a great chance to lead, have an impact, and grow in a helpful UK company. This job offers good pay (up to £35,000 a year), helps with visas, and long-term career opportunities for people who want security and to move up in their leadership careers.
This job is a great chance for driven people who really care about providing great customer service to have a lot of professional success in 2026 and beyond.
Frequently Asked Questions:
What does a Customer Service Supervisor do in the UK?
A Customer Service Supervisor is in charge of daily customer service tasks, managing staff schedules, dealing with difficult customers, keeping an eye on performance measures, and making sure that service standards are met.
What qualifications are required for Customer Service Supervisor jobs in the UK?
Most employers want to see that you have worked with customers before, are a good boss, and can communicate clearly. Formal credentials can be helpful, but they aren’t always necessary.
What is the average salary for a Customer Service Supervisor in the UK?
Salaries usually run from £28,000 to £35,000 a year, but it depends on the job, location, and industry.
